Evaluation of Philadelphia
Prison System Preservice
Conflict
Resolution/Teambuilding Training
Attended by New Jersey Training
Academy Staff
What are your
impressions of the program?
The
course was excellent. The participants develop
new competencies, and a different mind set.
The course helps prepare one for challenges that will be faced inside
the correctional system. In 3 days we
covered many topics, discussed many ideas with the instructor and participants,
participated in many exercises and took time to reflect on our capacities and
potential for change. At the conclusion
of the 3rd day, participants did not want the course to end. It was evident that the course was relevant
and impacted on each individual in a special way.
What
are the positive aspects of the training?
Mr. John Shuford
was excellent. He made an excellent
course into a phenomenal course by his style of teaching, setting the tone,
setting the ground rules and expectations for participants. The instructional activities added another
dimension. These exercises were
excellent and tend to lead us to interact with one another differently and
anticipate different outcomes that were quite positive. The activities directed individual
participants to listen, share, discover, hope, motivate and challenge one
another.
What
are the negative aspects of the training?
There was nothing
negative with this training. One
limiting factor is that the class size is only a maximum of 35.
Does
this training lend itself to being adopted to the New Jersey State Basic
Course?
The content
materials are effective tools that can and should be applied to the State Basic
Course. Although some overlapping with
IPC, the Conflict Resolution curriculum will further provide professional competencies. These competencies [absolutely necessary and
essential to our training of recruits] are needed to apply at one’s work
site. This should be a mandatory
requirement offered by the Academy.
Why
would this training benefit our recruits?
Conflict Resolution
will break existing barriers and behaviors.
The course will help recruits recognize the situational nature of
Corrections and remedy situations that will support the organizational culture. Participants will develop personal
competencies, problem solving, effective communications, encourage performance,
etc. Diffusing a conflict would be cost
saving, life saving, and a better employee for the Department.
How
difficult is it to train new instructors in this material?
The answer to the
above question depends on the willingness of the Academy to provide training
for the potential instructors and commitment on the part of the
instructor. A great deal of the
material and instructions are common sense.
The instructor needs to be at least equipped with this basic ability,
without it, the instructions and materials will be difficult in training a new
instructor.
What
is your recommendation regarding this training?
·
Suggest either a
3-day IPC followed by 2 day Conflict Resolution or 3-day Conflict resolution
followed by 2-day IPC.
·
Suggest Conflict
Resolution as a required stand-alone course.
·
Suggest further
training for the instructors prior to implementing Conflict Resolution.
·
Suggest Conflict
Resolution to be a part of the Sergeants training.
Conflict
Resolution Services, Inc.
209 N.
New Street
Dover, DE
19904
Phone
302-678-TEAM(8326) Fax
302-678-0826 Email John@TeamCRS.org